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Response Time
Within 24 Hours
Monday–Friday
Hours
9:00 – 18:00
Your local time
Common Questions
Find quick answers to the most frequently asked questions.
Check your dashboard for real-time updates. Payments are processed monthly and typically arrive within 30 days of the reporting period.
Log in to your account and navigate to Catalog Management in your dashboard. From there you can update metadata, replace audio files, or manage releases.
Most stores receive your music within 3–5 business days. Some platforms may take up to 2 weeks for initial setup or quality review.
Yes, you can update payment details in Settings → Payment Information. Changes will apply to future payouts.
For urgent matters, include "URGENT" in your subject line.